Service Advisor

Big Brand Tire & Service•Torrance, CA

3d•$22 - $29

About The Position

The Service Advisor helps customers with their vehicle service needs by delivering a high-quality customer experience and serving as the liaison between customers and technicians. The role involves explaining mechanical findings and recommendations clearly, selling automotive products and services, and supporting store operations and safety. As part of Big Brand Tire & Service, the position contributes to the company’s goal of providing world-class customer service and career growth opportunities.

Requirements

1–3 years of experience in automotive service sales or retail automotive, with strong customer service and transferable sales experience.
Proven ability to sell services and build trust.
Strong communication and organizational skills.
Self-starter with problem-solving ability and team spirit.
Valid driver’s license.
Ability to lift 70 lbs.
Flexible availability, including weekends.

Nice To Haves

Interest in learning, growing, and leading.

Responsibilities

Greet guests and deliver a world-class service experience.
Act as the liaison between customers and technicians, translating mechanical information into clear recommendations.
Sell tires, wheels, repairs, warranties, and services.
Perform visual inspections and document findings.
Build lasting customer relationships.
Help maintain showroom and inventory standards.
Partner with the team to keep operations smooth, efficient, and safe.