Service Advisor

Volvo Cars Cincinnati • Cincinnati, OH

3d • Onsite

About The Position

Beechmont Automotive Group is seeking a Service Advisor to serve as the main point of contact between customers and the service team. The role involves greeting customers, documenting vehicle concerns, communicating technician recommendations, and ensuring a smooth, transparent service experience from start to finish. This is an on-site position in a fast-paced environment. The schedule is 6:45 a.m. to 3:30 p.m. Monday through Friday, plus 8:00 a.m. to 5:00 p.m. every third Saturday. The stated salary range is $65,000–$75,000.

Beechmont Automotive Group is a leading service provider in the Cincinnati area, committed to excellence in automotive repair and customer care. The company values teamwork, integrity, and growth, and supports employees with tools and training. Beechmont Auto is an equal opportunity employer committed to diversity and inclusion. Employment is contingent upon successful completion of a motor vehicle report check and drug screening.

Requirements

• 1–3 years of experience in a dealership or service role.
• Basic knowledge of vehicle systems.
• Excellent communication and customer service skills.
• Valid driver’s license.
• Successful completion of a motor vehicle report check and drug screening.

Nice To Haves

• Experience with DMS software.

Responsibilities

• Greet customers and open repair orders.
• Communicate technician recommendations.
• Present estimates and obtain service approvals.
• Keep customers updated on vehicle status.
• Coordinate vehicle drop-off and pickup.
• Close out service tickets and review work performed.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Disability insurance
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed