Security Supervisor Jobs

About The Position

Requirements

• Must be at least 21 years of age.
• Must be a U.S. Citizen, U.S. National, or Lawful Permanent Resident.
• Must possess a valid driver's license and meet CAS Motor Vehicle Record standards.
• Must possess a valid Security License issued by the Wisconsin Department of Safety and Professional Services (DSPS).
• Must possess a High School Diploma or GED.
• Must have at least two years of supervisory experience in security, military, law enforcement, aviation, or a related operational environment.
• Must be able to speak, read, write legibly, and understand English.
• Must successfully complete all background screening requirements established by the Airport and Company.
• Must be willing to submit to and successfully pass required drug screening and comply with the Company's Drug-Free Workplace Policy.
• Must be able to distinguish colors in bright and low-light conditions and have vision correctable to 20/20.
• Must be able to hear and appropriately respond to audible alarms.
• Must maintain a neat, well-groomed, and professional appearance consistent with Company and contract requirements.
• Must be physically, mentally, and emotionally capable of performing duties required for the assigned post, with or without reasonable accommodation.
• Must be capable of performing normal or emergency duties requiring moderate to arduous physical exertion, including standing or walking/patrolling for entire shifts, climbing stairs, running, and self-defense.

Nice To Haves

• Previous supervisory or leadership experience in aviation security or airport operations.
• Experience working in a TSA-regulated or Part 1542 airport environment.
• Experience supervising employees in a 24/7 operational environment.
• Knowledge of access control, credentialing, vehicle inspections, patrol operations, and airport security procedures.
• Experience responding to security incidents and completing operational or incident documentation.
• Availability across multiple shifts, including days, evenings, overnights, weekends, and holidays.

Responsibilities

• Provide frontline supervision and support to security personnel, ensuring compliance with post orders, client requirements, airport security procedures, and company policies.
• Conduct post inspections and employee performance checks.
• Identify performance deficiencies, operational concerns, and security vulnerabilities; provide coaching or corrective direction, or escalate issues to site management.
• Respond to security incidents, emergencies, and operational issues, and notify site management and other appropriate stakeholders as required.
• Conduct assigned assessments, tests, post inspections, equipment checks, and other quality or compliance activities.
• Review pass-down information and remain aware of operational conditions, staffing needs, security concerns, and other relevant information.
• Reassign personnel and coordinate staffing adjustments to maintain post coverage and support operational needs.
• Provide on-the-job coaching, training, instruction, and performance feedback to security personnel as assigned.
• Prepare, review, and submit operational documentation, including post and patrol logs, rosters, Daily Activity Reports, employee statements, and incident reports.
• Communicate with site management and operational leaders about staffing, employee performance, incidents, operational concerns, and potential security vulnerabilities.
• Coordinate with site management and operational leaders to resolve unusual, escalated, or time-sensitive situations.
• Perform assigned Security Officer duties in accordance with post orders, airport requirements, client standards, TSA regulations, and company policies.
• Verify identification credentials, badges, and access authorizations, and enforce access control requirements for restricted and secured areas.
• Inspect persons, property, deliveries, and vehicles according to established security procedures and post orders.
• Operate security equipment, screening devices, communication equipment, and other post-specific equipment according to established procedures.
• Monitor assigned posts and restricted areas for suspicious, unusual, or unauthorized activity and report or respond to security concerns.
• Conduct foot and/or mobile patrols of assigned areas, including terminals, access points, and other designated locations.
• Maintain situational awareness and respond to or report security incidents, access control violations, safety concerns, and unusual activity.
• Maintain knowledge of applicable post orders, directives, procedures, equipment requirements, and other information needed to perform assigned duties safely and effectively.
• Provide professional, courteous customer service to airport employees, contractors, vendors, visitors, and members of the traveling public.
• Report to the assigned post on time, fit for duty, and in proper uniform; maintain a professional appearance and demeanor throughout the shift.
• Maintain vigilance, professionalism, sound judgment, and situational awareness while performing supervisor and officer responsibilities.
• Maintain required licenses, airport credentials, training qualifications, and certifications.
• Follow company safety, security, attendance, conduct, and operational policies and procedures.
• Perform other duties and assignments as directed based on operational needs.

Benefits

• Medical insurance, effective the first day of the month following sixty days of continuous employment.
• Dental insurance, effective the first day of the month following sixty days of continuous employment.
• Vision insurance, effective the first day of the month following sixty days of continuous employment.
• 401(k) retirement plan with company matching contributions.
• Paid time off (PTO).
• Company-paid life insurance.
• Voluntary supplemental life insurance.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts (FSA).
• Company-furnished uniforms, where applicable.
• Paid training and professional development opportunities.