Security Shift Supervisor - Unarmed Day Shift

Allied Universal • Upper Nazareth Township, PA

9d

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor acts as a liaison among the site supervisor, Account Manager or Field Operations Manager, and security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range. The supervisor is responsible for the safety and security of people, property, and exhibits and may provide training and guidance to security staff. The listed pay rate is $18.00 per hour.

Requirements

• At least 18 years of age.
• High school diploma or equivalent, or five years of verifiable experience.
• At least six months of relevant security experience.
• Valid driver’s license; driving positions require at least one year of driving experience, a clean driving record under the stated criteria, required insurance, and the ability to safely operate a vehicle.
• Familiarity with access control systems and badge management, including secure facility entry and safety-protocol compliance.
• Basic computer or tablet skills, including software applications, internet navigation, and email; intermediate computer skills to use wireless technology at client-specific sites.
• Prior customer service experience, with effective communication, problem-solving, and client-service skills.
• Effective written, oral, and interpersonal communication skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare neat, legible written reports and logs.
• Ability to read and understand operating procedures and instructions.
• Ability to handle common and crisis situations calmly and efficiently.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver’s record check may also be required.
• Licensing requirements may apply before employment, subject to state and local laws and regulations.

Responsibilities

• Assign tasks and delegate duties to security personnel, and monitor their performance.
• Conduct team briefings.
• Respond to security incidents and notify appropriate authorities and clients.
• Monitor security systems and CCTV, and conduct regular patrols to identify potential breaches.
• Ensure officers and other personnel follow post orders and complete established rounds.
• Prepare and file required reports and logs.
• Interview, hire, and train security staff, including new hires and current staff; training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.
• Maintain daily records of security-related incidents.
• Provide coaching, recognition, and discipline to assigned-shift staff within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• AD&D insurance
• Disability insurance
• Company retirement plans
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED