Security Shift Supervisor - Unarmed

Allied Universal • San Jose, CA

12d • Onsite

About The Position

Allied Universal is hiring a professional Security Shift Supervisor to work in San Jose. The role supervises and coordinates the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and security officers, and supervises staff by providing coaching, recognition, and discipline within the approved empowerment range. The listed pay rate is $29.95 per hour.

The position requires effective customer service and communication, the ability to use initiative and independent judgment within established guidelines, and the ability to handle routine and crisis situations calmly and efficiently. The employee must prepare written reports and logs, read and understand operating procedures and instructions, and use intermediate computer skills to work with wireless technology at client-specific sites. Use of personal electronic devices while on duty is prohibited. Employment is conditional on successfully completing a background investigation and a post-offer/pre-employment drug/alcohol test; a driver’s record check may also be required.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or equivalent, or five years of verifiable experience.
• Hold an active California Guard Card.
• Hold an active state driver’s license and have at least one year of driving experience.
• Have at least one year of security experience.
• Hold a Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate).
• Have effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
• Use initiative and independent judgment within established guidelines.
• Frequently prepare written reports and logs in neat, legible handwriting.
• Be able to read and understand operating procedures and instructions.
• Have intermediate computer and technology skills to use wireless technology at client-specific sites.
• Be able to handle common and crisis situations calmly and efficiently.
• For driving positions, have a clean driving record: no major violations within the last 36 months, no more than one accident in the last 24 months, and no more than one minor moving violation in the last 24 months; meet company insurance requirements and safely operate a vehicle.
• Successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test; a driver’s record check may be required.
• Do not use personal electronic devices while on duty.
• Meet any applicable state or local licensing requirements, which may be required before employment.

Responsibilities

• Supervise and coordinate quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide exceptional customer service and communicate effectively.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• AD&D insurance
• Disability insurance
• Company retirement plans
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED