Security Shift Supervisor - Unarmed

Allied Universal • Convent, LA

19h • Onsite

About The Position

Allied Universal is hiring a Professional Security Shift Supervisor for a TWIC petrochemical plant/refinery site in Convent, Louisiana. The position supervises and coordinates quality services on an assigned shift and serves as a liaison between the site supervisor, Account Manager/Field Operations Manager, and security officers. The supervisor oversees assigned staff, providing coaching, recognition, and discipline within approved limits. The role is full-time and overnight, with pay of $19.50 per hour, paid weekly.

Site duties include maintaining and updating access control, verifying TWIC credentials and issuing access badges, controlling the alarm panel, providing customer service to guests and staff, operating the front-desk phone system, preparing muster reports, and responding to client management. The position requires standing and walking for extended periods and working outdoors in the elements. The first interview is by phone; applicants should have their TWIC card and driver’s license available.

Requirements

• Be at least 25 years old for this site posting; the general role qualifications state at least 18 years old.
• Have supervisory experience, including at least one year in a supervisory position.
• Have at least five years of experience in security and/or a plant environment.
• Have a clean Louisiana driver’s license, with no flags or suspensions; the general driving-position requirements also specify a valid license, at least one year of driving experience, a clean driving record, required insurance, and ability to operate a vehicle safely.
• Possess a TWIC card; receipts are not accepted.
• Be able to pass a background investigation and any required driver-record check.
• Successfully complete a post-offer/pre-employment drug and alcohol test.
• Have a high school diploma or equivalent, or five years of verifiable experience.
• Have effective written and oral communication and interpersonal skills, and deal professionally with personnel at all levels and the public.
• Use initiative and independent judgment within established guidelines.
• Prepare neat, legible written reports and logs; read and understand operating procedures and instructions.
• Have intermediate computer skills to use site-specific wireless technology.
• Provide exceptional customer service and handle crisis situations calmly and efficiently.
• Be able to stand and walk for long periods and work outdoors in the elements.
• Upload or bring a résumé.

Responsibilities

• Supervise and coordinate service delivery on the assigned shift.
• Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within approved empowerment limits.
• Maintain and update access control.
• Verify TWIC credentials and issue access badges.
• Control the alarm panel.
• Provide customer service to guests and staff.
• Answer front-desk phones and handle inquiries and messages.
• Prepare muster reports.
• Respond to client management.
• Handle common and crisis situations calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED