Field Supervisor Security

Allied Universal • Tulsa, OK

9d

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and helps ensure site coverage at all times, working closely with Operations Managers to supervise remote service delivery.

The Field Supervisor regularly visits assigned posts to monitor performance, resolve operational issues, communicate company or policy information, adjust staffing schedules, and inspect post conditions and professional standards. The role also provides on-the-job training, responds to call-offs and emergencies, assists with scheduling changes, and reports personnel concerns to the appropriate operations or human resources leaders. As directed, the Field Supervisor may help investigate issues or administer previously initiated counseling or disciplinary actions.

Requirements

• High school diploma or equivalent.
• Any required security licensing, subject to state and/or local laws and regulations; licensing may be required before employment.
• Valid driver’s license and at least one year of driving experience.
• Driving record must have no major violations within the last 36 months; no more than one at-fault accident in the last 24 months; no more than one minor moving violation in the last 24 months; and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to use good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

• Experience in security-industry scheduling, operations management, or other leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address operational issues, communicate policy changes or company information, and adjust staffing schedules as needed.
• Inspect posts to ensure professional appearance, hygiene and uniform standards, service quality, current post and training information, and clean, organized conditions.
• Conduct on-the-job training for new employees or when post orders change, including post orientation, review of post orders and responsibilities, emergency response, and client-specific needs.
• Respond to shift call-offs by identifying replacement personnel or standing post until replacements arrive; assist the Scheduler with call-off coverage and other schedule changes.
• Identify personnel issues, including payroll issues, employee relations complaints, and other concerns, and forward them to the Operations Manager and/or Corporate Human Resources Director.
• Write reports about personnel situations or assist with investigations as directed.
• Administer counseling or disciplinary actions only when initiated by the Branch Manager and/or Corporate HR Director and specifically directed by management.
• Distribute information to posts as directed by the Branch or Corporate office, obtain signed acknowledgements or other documents when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED