Field Supervisor Security

Allied Universal • Tulsa, OK

8d • Onsite

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage at all times, working closely with Operations Managers to supervise remote service delivery.

The Field Supervisor regularly visits assigned posts to monitor performance, address operational issues, communicate company information and policy changes, adjust staffing schedules, and inspect posts for professional appearance and quality standards. Inspections include checking officer hygiene and uniforms, post documentation and training information, and the cleanliness and organization of the post.

The role also includes training new employees and providing instruction when post orders change; responding to call-offs and assisting with staffing coverage; identifying and escalating personnel concerns; carrying out disciplinary or counseling actions only when directed by management; distributing information and collecting acknowledgements; and responding to client or site emergencies while ensuring appropriate communication with Operations or the Branch Manager.

Requirements

• High school diploma or equivalent.
• Any required security licensing, subject to state and/or local laws and regulations; licensing may be required before employment.
• Valid driver’s license and at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative and ability to handle and prioritize multiple competing assignments and manage deadlines effectively.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy changes or company information, and adjust staffing schedules as needed.
• Inspect posts to ensure officers maintain a professional image and quality standards, and to verify that post orders, training information, and other documentation are current and properly maintained and that posts are clean and organized.
• Conduct on-the-job training for new employees and when post orders change, including instruction on post orientation, orders, routine responsibilities, emergencies, and client needs.
• Respond to call-offs by identifying replacement personnel or standing post until replacements arrive; assist the Scheduler with scheduling changes and call-offs.
• Identify personnel issues, including payroll matters and employee-relations complaints, and forward them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions initiated by the Branch Manager and/or Corporate HR Director, only at their specific direction.
• Distribute information to posts as directed and communicate it to Security Officers; obtain signed acknowledgements or other documents and return them to the Branch or Corporate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED