Security Field Supervisor

Allied Universal • Salem, NH

8d

About The Position

Allied Universal is hiring a Security Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and helps ensure site coverage at all times, working closely with Operations Managers to supervise remote service delivery. The starting pay rate is $23.08 per hour.

The Field Supervisor regularly visits assigned posts to monitor performance, resolve daily operating issues, communicate company information and policy changes, adjust staffing as needed, and inspect posts for professional appearance and quality standards. The role also includes training employees, responding to call-offs and emergencies, reporting personnel concerns, carrying out directed disciplinary actions, and distributing information and documents between posts and branch or corporate offices.

Requirements

• High school diploma or equivalent.
• Valid driver's license and at least one year of driving experience.
• Driving record must meet the stated criteria: no major violations in the last 36 months; no more than one at-fault accident in the last 24 months; no more than one minor moving violation in the last 24 months; and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to use sound independent judgment and discretion.
• Strong oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative and ability to handle and prioritize competing assignments and manage deadlines.
• State or local licensing may be required before employment, depending on applicable laws and regulations.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address operational issues, communicate policy changes and company information, adjust staffing schedules, and inspect post appearance, documentation, cleanliness, and organization.
• Conduct on-the-job training for new employees and when post orders change, including orientation, review of duties, and instruction on emergency responses and client needs.
• Respond to call-offs by finding replacement personnel or standing post until replacements arrive, and assist the Scheduler with related scheduling changes.
• Identify personnel issues, including payroll issues and employee relations complaints, and refer them to the Operations Manager and/or Corporate Human Resources Director; write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when directed by the Branch Manager and/or Corporate Human Resources Director.
• Distribute information and documents to posts as directed by branch or corporate offices, obtain acknowledgements when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED