Security Field Supervisor

Allied Universal•Southfield, MI

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and ensures site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Requirements

High school diploma or equivalent.
Meet applicable state or local security licensing requirements, which may be required before employment.
Valid driver’s license and at least one year of driving experience.
No major driving violations within the last 36 months.
No more than one at-fault accident in the last 24 months.
No more than one minor moving violation in the last 24 months.
No combination of one at-fault accident and one minor moving violation in the last 24 months.
At least three years of professional protective service experience, such as security.
Ability to write effective, concise reports in legible handwriting.
Ability to exercise sound independent judgment and discretion.
Strong oral and written communication skills.
Ability to interact successfully with people at all organizational levels, including clients.
Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.

Nice To Haves

Experience in security-industry scheduling, operations management, or other leadership functions.
Prior experience in the security industry, law enforcement, and/or military.
Working knowledge of Microsoft Office applications.

Responsibilities

Visit assigned post locations regularly to monitor performance, resolve daily operational issues, communicate policy or company updates, adjust staffing schedules, and inspect personnel and posts for professional image and quality standards.
Check that post order manuals, post and training information are maintained and updated, and that posts are clean, organized, and properly maintained.
Conduct on-the-job training for new employees or when post orders change, including post orientation, review of post orders and responsibilities, and guidance on responding to emergencies and client needs.
Respond to shift call-offs by finding replacement staff or standing post until replacements arrive; assist the Scheduler with coverage changes.
Identify personnel issues, including payroll concerns and employee relations complaints, and refer them to the Operations Manager and/or Corporate Human Resources Director. Prepare reports or assist with investigations as directed.
Carry out counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
Distribute information to posts as directed and, when requested, obtain and return signed acknowledgements or other documents.
Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
AD&D insurance
Retirement plan
Disability insurance
Eight paid holidays annually
Five sick days
Four personal days
Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.