Security Field Supervisor

Allied Universal • Salem, NH

9d

About The Position

Allied Universal is hiring a Security Field Supervisor to support operations for remotely managed accounts. The role provides on-site supervision of Security Professionals and helps ensure site coverage at all times, working closely with Operations Managers to supervise day-to-day remote service delivery. The starting pay rate is $23.08 per hour.

Requirements

• High school diploma or equivalent.
• At least three years of professional protective service experience, such as security.
• Valid driver's license and at least one year of driving experience.
• Meet the stated driving-record criteria: no major violations in the last 36 months; no more than one at-fault accident in the last 24 months; no more than one minor moving violation in the last 24 months; and no combination of one at-fault accident and one minor moving violation in the last 24 months.
• Meet licensing requirements that apply under state and/or local laws and regulations; licensing may be required before employment.
• Ability to write effective, concise reports in legible handwriting.
• Ability to use sound independent judgment and discretion.
• Strong oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Ability to take initiative, prioritize competing assignments, and manage deadlines effectively.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, resolve daily operational issues, communicate policy or company updates, adjust staffing schedules, and inspect professional image, hygiene, uniforms, quality standards, post documentation, and the condition and organization of the post.
• Conduct on-the-job training for new employees and when post orders change, including post orientation, post-order review, routine responsibilities, emergency responses, and client-specific needs.
• Respond to shift call-offs by finding replacements or standing post until replacements arrive, and assist the Scheduler with call-off coverage and other site schedule changes.
• Identify personnel issues, including payroll issues and employee-relations complaints, and forward them to the Operations Manager and/or Corporate Human Resources Director; write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by Branch or Corporate Human Resources management.
• Distribute information to posts as directed by the Branch or Corporate office, obtain signed acknowledgements or other documents when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED