Security Field Supervisor

Allied Universal • Seattle, WA

11d

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The supervisor provides on-site supervision of Security Professionals and ensures site coverage at all times, working closely with Operations Managers to oversee day-to-day remote service delivery.

The role includes regular visits to assigned posts to monitor performance, address operational issues, communicate company information and policy changes, adjust staffing, and inspect personnel and post conditions. The supervisor also provides on-the-job training, responds to call-offs and emergencies, helps coordinate coverage, and escalates personnel issues to management or Human Resources. At management’s direction, the supervisor may administer counseling or disciplinary actions and distribute company communications and related documents.

The position pays $22.00 per hour. Licensing requirements may apply under state or local law.

Requirements

• High school diploma or equivalent.
• Meet applicable state or local licensing requirements, which may be required before employment.
• Valid driver’s license and at least one year of driving experience.
• No major driving violations in the past 36 months.
• No more than one at-fault accident in the past 24 months.
• No more than one minor moving violation in the past 24 months.
• No combination of one at-fault accident and one minor moving violation in the past 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise good independent judgment and discretion.
• Outstanding oral and written communication skills.
• Ability to interact successfully with all levels of the organization, including clients.
• Demonstrated initiative and ability to prioritize competing assignments and manage deadlines.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, resolve daily operational issues, communicate policy changes and company information, adjust staffing schedules, and inspect personnel and post conditions.
• Check that post orders, training information, and other post materials are maintained and updated, and that posts are clean, organized, and properly maintained.
• Conduct on-the-job training for new employees and when post orders change, including orientation, review of post orders and routine responsibilities, and guidance on emergency response and client needs.
• Respond to shift call-offs by identifying replacement personnel or standing post until replacements arrive; assist the Scheduler with coverage changes.
• Identify payroll, employee-relations, and other personnel issues and forward them to the Operations Manager or Corporate Human Resources Director; write reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when specifically directed by the Branch Manager or Corporate Human Resources management.
• Distribute information and documents to posts as directed by Branch or Corporate office, obtain acknowledgements when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED