Security Account Manager Jobs

About The Position

Requirements

• Be at least 21 years of age.
• Have an armed guard card or license; licensing requirements may depend on state and local laws and may need to be met before employment.
• Have at least one year of armed security experience.
• Have a high school diploma or equivalent.
• Have at least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Have a valid driver’s license if driving a company vehicle or personal vehicle while conducting business; company vehicle use is subject to Allied Universal’s driver policy requirements.
• Demonstrate experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Know emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Be able to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Be proficient with web-based applications and computer systems, including Microsoft Office.
• Communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Demonstrate financial acumen, including managing staffing levels, minimizing non-billed overtime, managing turnover costs, and controlling inventory costs through planning and organization.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Act as the primary client contact and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrual of 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career growth opportunities within a global security services company.