Security Account Manager - Educational Facility

Allied Universal•Saint Paul, MN

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations at an educational facility. The Account Manager guides, develops, and motivates security officers and supervisors to provide exceptional service and help protect the people and places they serve. The position is responsible for staffing and scheduling, team and client relations, incident response, operational compliance, training, safety, and inventory. The listed pay rate is $72,800 per year.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment; the posting also specifies at least two years of security supervisory experience.
  • Experience leading, developing, and retaining a team while building positive client relationships.
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
  • Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
  • Proficiency with web-based applications and computer systems, including Microsoft Office.
  • Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
  • Financial acumen, including managing staffing levels, minimizing non-billed overtime, managing turnover costs, and controlling inventory costs through planning and organization.
  • A valid driver's license is required if driving a company or personal vehicle for business.
  • Security licensing may be required before employment, depending on state and local laws and regulations.

Nice To Haves

  • College degree in Business Administration or a law enforcement-related field.
  • Law enforcement, military, contract or proprietary security services, or facility management experience.
  • American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
  • Previous payroll, billing, or scheduling experience.
  • Aptitude with security systems, including CCTV, access control, and badge administration.
  • Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

  • Schedule security officers using AI-powered technology, meet client contract hours, and minimize unbilled overtime.
  • Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
  • Serve as the primary client contact and ensure high-quality service that protects people and property.
  • Respond professionally to escalated security issues and coordinate with clients and internal teams.
  • Oversee training, safety, and site operational standards.
  • Manage uniforms, equipment, and other essential supplies and control related costs.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan and disability insurance.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Career growth and advancement opportunities.
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