Security Account Manager - Educational Facility

Allied Universal • Saint Paul, MN

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About The Position

Allied Universal is hiring an Account Manager to lead daily security operations at an educational facility. The Account Manager guides, develops, and motivates security officers and supervisors to deliver high-quality service and protect the people and property entrusted to them. The role includes managing schedules, payroll, performance, employee relations, client relationships, incident response, compliance, training, site standards, and inventory.

The listed pay rate is $72,800 per year. Allied Universal describes opportunities for career growth, impactful work, and a supportive team environment.

Requirements

• High school diploma or equivalent.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen and ability to manage staffing levels while minimizing non-billed overtime and turnover costs.
• Planning and organizational skills to control inventory costs related to uniforms, equipment, and other supplies.
• Licensing may be required before employment, depending on state and local laws and regulations.
• Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer.

Responsibilities

• Manage scheduling of security officers using AI-powered technology, meeting client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.
• Manage staffing levels and costs, including non-billed overtime, turnover, and inventory expenses.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career growth opportunities within a global leader in security services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED