Security Account Manager

DSI Security Services•Gaffney, SC

About The Position

DSI Security Services is seeking a Security Account Manager to oversee daily security operations for a designated client site in the Gaffney, South Carolina area. The position is primarily a Monday-through-Friday day shift, with flexibility required to work evenings, weekends, or holidays when operational needs arise. The manager serves as the primary contact for the client and site leadership and oversees staffing, training, post coverage, reporting, inspections, supplies, and personnel management.

Requirements

  • Account management or site leadership experience required.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office applications.
  • Highly organized with strong time-management skills.
  • Customer-service focused, with the ability to build strong client relationships.
  • Valid driver’s license with a clean driving record.
  • Must meet all pre-employment requirements.

Nice To Haves

  • Contract security experience is strongly preferred.

Responsibilities

  • Oversee day-to-day security operations at an assigned client site.
  • Serve as the primary point of contact for the client and site leadership.
  • Ensure proper staffing, training, and post coverage.
  • Provide coverage for open posts as needed.
  • Review daily activity and incident reports for accuracy and completeness.
  • Conduct routine site inspections and audits.
  • Maintain familiarity with client-specific SOPs and post instructions.
  • Manage uniforms, equipment, and site supplies.
  • Interview, hire, and train security personnel.
  • Manage scheduling to ensure coverage while controlling overtime.
  • Enforce DSI policies, Code of Ethics, and Uniform Standards.
  • Support employee retention and engagement efforts.
  • Communicate regularly with site supervisors and officers.
  • Conduct performance evaluations and corrective action when necessary.
  • Monitor completion of client-required training and certifications.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation.
  • Paid training.
  • Free uniforms.
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