Armed Account Manager Security

Allied Universal • Oklahoma City, OK

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About The Position

Allied Universal is hiring an Armed Account Manager to lead daily security operations and ensure the safety and well-being of the people and places under protection. The role guides, develops, and motivates security officers and supervisors to provide high-quality service. The Account Manager manages scheduling, staffing, payroll, performance, employee relations, client relationships, incident response, compliance, training, safety, site operations, and inventory. The position requires armed security experience, supervisory experience, and applicable licensing.

Requirements

• At least 21 years of age.
• Armed guard card or license; licensing requirements may be subject to state and/or local laws and may be required before employment.
• At least one year of armed security experience.
• Supervisory experience.
• Valid driver's license; required when driving a company vehicle or personal vehicle for business, subject to AU Driver Policy requirements.
• High school diploma or equivalent.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen and ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and control inventory costs through planning and organization.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduate of a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

• Manage scheduling with AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED