Security Officer Armed - Security

CHRISTUS Health•Jacksonville, TX

1d•Onsite

About The Position

This uniformed position provides visible deterrence to criminal activity and security for patients, Associates, and visitors while protecting and patrolling hospital buildings, assets, and premises. The Armed Security Officer responds to emergency codes and internal or external disasters as needed or requested, conducts preliminary investigations of reported incidents, and performs other security duties as directed by a security supervisor or Manager. The officer must be flexible with hours, able to rotate between facilities and travel when necessary, and wear CHRISTUS-approved uniforms in accordance with dress code requirements. The role requires frequent patrols, timely and factual incident reporting, courteous responses to service requests, enforcement of facility and state rules, and support for staff dealing with combative patients or visitors. The officer operates security and communications systems, prepares electronic reports and correspondence, identifies safety hazards, and adapts assigned care methods to meet the needs of people served. The work involves frequent exposure to aggressive behavior and emotionally charged situations, occasional exposure to hazards such as fires, chemical spills, and flooding, and frequent exposure to outdoor heat and cold. It requires extended periods of walking, standing, stooping, and lifting, as well as physical fitness to patrol facilities, restrain individuals when necessary, and assist nursing staff with lifting patients.

Requirements

High school diploma or equivalent required.
At least two years of armed security experience preferred; may be substituted by Honorable Military Service.
Excellent written and verbal communication skills.
Ability to make immediate decisions regarding laws, policies, and procedures; handle multiple tasks and prioritize; and manage personal stress and possible violence.
Must remain mentally alert and be physically fit for walking, standing, stooping, lifting, restraint, and assisting with patient lifting.
Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
Verbal De-escalation training must be completed within 60 days of hire.
BLS certification required within 60 days of hire.
Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed before a letter of authorization to carry is issued.
Successful completion of pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, California Psychological Inventory (CPI), Police and Public Safety Selection Report (PPSSR), Personal Experience Inventory (PEI), and a clinical interview by a third-party psychologist.
Must take random drug screening tests.
Valid driver's license required; candidates must maintain an acceptable driving record under CHRISTUS Health standards.
For Texas positions, must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB). New hires who have completed the TDPSPSB security commission course must obtain their commission before hire. An active TOPS license status may allow work before receipt of the pocket card if proof of active status is carried while on duty.
For New Mexico positions, may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
For Louisiana positions, may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security to carry a CHRISTUS Health-assigned weapon.
Must obtain required certifications for the position within the designated timeframe, in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

Law enforcement experience preferred.
Healthcare security experience preferred.

Responsibilities

Meet the expectations of applicable OneCHRISTUS competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Conduct frequent security patrols of assigned facilities and grounds.
Identify and report security trends and recommend actions.
Gather initial incident information, prepare factual reports with proper grammar and punctuation, and submit reports by the end of the assigned shift.
Respond promptly and courteously to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, or other correspondence.
Collect, inventory, and return lost and found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, procedures, and applicable state laws.
Control and enforce facility parking through patrols, warning citations, towing, booting, and explanations of rules as applicable.
Assist clinical and non-clinical Associates with combative patients or visitors.
Perform assigned client care responsibilities in a manner that meets the age-specific and developmental needs of persons served.
Operate the Attendant Console, Paging System, security radio/dispatch system, Digital Video Recorder (NVR) security monitors (CCTV), and overhead paging system.
Use a PC to prepare electronic daily activity security reports, incident reports, emails, and other applicable correspondence.
Report observed safety hazards during security rounds, including damaged water or sprinkler lines, burned-out lighting, smoke or gas odors, and tripping hazards.
Adapt assigned client assessment, treatment, and care methods to accommodate physical, cultural, age-specific, and other developmental needs.
Perform other duties as assigned.