Armed Security Officer

Citadel Security USA•Glenwood Springs, CO

10d•Onsite

About The Position

Citadel Security USA is seeking a responsible Armed Security Officer to support daily operations at assigned locations in Glenwood Springs, Colorado. This position calls for someone who can maintain a professional armed presence, recognize potential risks, and respond appropriately to changing situations while following established procedures. You will help maintain coverage across assigned posts and support consistent security operations. The role requires dependable attendance, strong situational awareness, safe firearm handling, and the ability to work independently while communicating effectively with supervisors and authorized contacts.

Requirements

Must be at least 21 years of age.
Must have a personal firearm suitable for the assignment and meet applicable legal and company requirements for carrying it.
Must satisfy all applicable armed security licensing, qualification, and background-screening requirements.
Strong observation skills and attention to detail.
Ability to remain calm, professional, and decisive during stressful situations.
Clear verbal communication and accurate written reporting skills.
Ability to follow instructions, post orders, and established emergency procedures.
Sound judgment, reliability, and the ability to work independently.
Physical ability to stand, walk, and conduct patrols for extended periods.
Basic computer skills and the ability to use digital reporting tools.

Nice To Haves

Previous armed security, law enforcement, military, or related experience.
Demonstrated firearm safety knowledge and proficiency consistent with applicable requirements.
Familiarity with incident response, access control, patrol procedures, and emergency protocols.
Experience using security operations platforms such as TrackTik or Belfry.
Knowledge of professional de-escalation techniques and incident documentation.
Ability to communicate effectively with supervisors, visitors, property representatives, and emergency responders.

Responsibilities

Maintain Armed Security Coverage: Provide a visible, professional security presence and remain attentive throughout each assigned shift.
Perform Scheduled Patrols: Conduct foot patrols of designated building exteriors, parking areas, walkways, and common spaces to identify potential security concerns.
Identify and Report Risks: Watch for unauthorized access, trespassing, disruptive behavior, suspicious activity, property damage, and unsafe conditions.
Respond to Incidents: Assess situations, follow established response procedures, request assistance when needed, and notify the appropriate supervisor or emergency personnel.
Apply Access and Conduct Procedures: Help maintain order by following assigned access requirements, property rules, and post-specific instructions.
Exercise Sound Judgment: Use de-escalation and appropriate communication whenever practical, responding within the limits of your training, authority, company policy, and applicable law.
Maintain Accurate Documentation: Complete daily activity logs and incident reports with clear, objective, and timely details.
Communicate Operational Updates: Keep supervisors and authorized property contacts informed of significant observations, incidents, and developing concerns.
Follow Armed Security Standards: Handle and carry your firearm safely and lawfully, maintain proficiency as required, and comply with all applicable licensing and company requirements.
Support Multi-Site Coverage: Adapt to assigned post responsibilities and operational needs while maintaining consistent service standards.
Protect Confidential Information: Handle sensitive information professionally and share details only with authorized individuals.
Follow Post Orders: Perform all duties in accordance with company policies, assignment-specific instructions, and applicable laws and regulations.