Sales Manager Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 2 years of Inside Sales Representative or relevant experience in industrial distribution, supply chain management, or a sales environment.
• Product knowledge in industrial distribution or another sales environment, including the ability to source products, quote customers, process transactions, and monitor customer fulfillment.
• Strong negotiation, interpersonal, and customer service skills with internal and external customers.
• Exceptional organizational and problem-solving skills, with a solutions-based mindset and ability to influence decisions.
• Strong written and verbal communication skills.
• High attention to detail and accuracy when processing orders and maintaining records.
• Excellent time management and ability to manage multiple tasks and projects simultaneously.
• Familiarity with Microsoft Office, particularly Excel, as well as relevant ERP systems and CRM tools.

Nice To Haves

• Two-year technical degree or higher.

Responsibilities

• Provide customer account management, including order entry and inquiries, product information, sourcing, order status, pricing and inventory inquiries, customer fulfillment, and transportation management.
• Process purchase orders and respond to tactical customer inquiries about product prices, delivery specifications, payment terms, promise dates, and shipping confirmations.
• Prepare product quotations by gathering relevant data, sourcing or resourcing suppliers when needed, researching pricing, and following up through the customer’s purchasing cycle.
• Resolve customer concerns about shipment problems, order changes, and invoice variations using root-cause analysis.
• Prepare proposals and quotes using established pricing, and initiate price development through RFQs when pricing is unavailable.
• Manage the Open Order Report in coordination with cross-functional team members, including following up with buyers on purchase order status and suppliers on urgent past-due inquiries.
• Review order status to ensure upcoming-needed orders are placed with suppliers and past-due orders on hand are shipped as parts become available.
• Update customers on shipping and delivery dates when purchase order due dates change.
• Support prompt payment on invoices for assigned customers by reviewing claims such as price or quantity discrepancies and delivery issues in collaboration with the CFS Team.
• Manage the expedited order process for urgent customer orders to maximize fill rates and customer satisfaction.
• Provide tactical sales support to the Program Manager as needed.
• Perform other tasks assigned by the Operations Manager, Program Manager, and/or Service Site Manager.

Benefits

• Competitive compensation plus annual bonus
• Flexible work schedule
• Medical, dental, vision, life, and pet insurance
• Flexible Spending Accounts
• Employee assistance program and health wellness programs
• 401(k) with a competitive match
• Paid holidays and paid time off, including personal, sick, and vacation time