Senior Sales Manager

Concord Hospitality Enterprises • Columbus, OH

4d

About The Position

The Senior Sales Manager drives revenue, develops new business, and builds strong client relationships at the hotel. The role contributes to achieving sales goals while providing exceptional service to clients and supporting hotel operations. As a Concord Leader, the manager inspires and supports team members, fosters an inclusive and positive workplace, leads with integrity and professionalism, and cares for the team and their families.

The position develops new business through proactive and reactive sales efforts, serves as the primary contact for client events and bookings, and executes marketing and action plans to meet sales and revenue goals. The manager collaborates with revenue management and third-party partners to maximize revenue, represents the hotel at industry and networking events, maintains accurate sales records in Delphi or a similar CRM, and supports hotel operations as a collaborative team player.

Concord Hospitality describes its culture as “Associate First,” with investment in training and development at all levels and support for associate growth, balance, and diversity. Its five cornerstones are Quality, Integrity, Community, Profitability, and FUN. The company is an equal opportunity employer committed to diversity and inclusion.

Requirements

• Proven experience in hospitality sales, with a strong focus on revenue generation and client service.
• Excellent communication, organizational, and follow-through skills.
• Familiarity with market analysis, pricing strategies, and CRM tools.
• Strong interpersonal skills and a team-oriented mindset.

Responsibilities

• Develop new business through proactive and reactive sales efforts.
• Serve as the main point of contact for client events and bookings.
• Execute marketing and action plans to meet sales and revenue goals.
• Collaborate with revenue management and third-party partners to maximize revenue opportunities.
• Represent the hotel at industry and networking events.
• Maintain accurate records of sales activities in Delphi or a similar CRM.
• Consistently meet or exceed monthly revenue and call goals.
• Support hotel operations as a collaborative team player.
• Inspire, encourage, and support team members to reach their full potential.
• Create a positive work environment and lead with integrity, transparency, respect, and professionalism.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance.
• Life insurance and short- and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training, development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed