Senior Sales Manager

Hersha Hospitality Management LP • Boston, MA

3d

About The Position

The Senior Sales Manager manages accounts to achieve guest satisfaction and solicit past and new business, ensuring all revenue goals are achieved or exceeded. The role involves maximizing hotel revenue, maintaining key-account relationships, coordinating account service across departments, and representing the hotel to prospective and existing clients. The position offers a growth path to Property Director of Sales, Area Director of Sales, and Regional Director of Sales.

The work schedule varies and may occasionally include holidays and weekends. The role requires moderate travel between the hotel and client locations. The work environment involves extended periods of sitting and physical activities including lifting up to 10 pounds, bending, reaching, and using hands and fingers to operate a keyboard.

Requirements

• Proven track record in sales.
• Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
• Previous hospitality sales experience preferred.

Nice To Haves

• Associate’s or Bachelor’s degree in Hospitality or a related industry.
• Previous hospitality sales experience.

Responsibilities

• Interview, select, train, schedule, coach, and support associates, ensuring performance aligns with established brand or hotel standards and HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
• Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
• Manage accounts and ensure relevant solicitation and closing activities are completed and documented.
• Coordinate participation from various departments in servicing accounts.
• Maintain relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Communicate and leverage hotel benefits to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel, and review competition.
• Represent the hotel at trade shows.
• Perform other duties as requested by management.

Benefits

• Medical, dental, and vision health insurance
• Paid time off
• 401(k) company match
• Free basic life insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel discounts
• Commuter transit and commuter parking benefits
• Employee assistance and wellness program
• Educational and professional development
• Technology reimbursements
• Referral bonus program
• Quarterly incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed