Project Manager Sales

Gexpro Services • Greenville, SC

4d

About The Position

Gexpro Services is a supply chain services provider that develops and manages production inventory programs for manufacturing OEMs. The Project Manager Sales provides customer account management and tactical sales support, coordinating orders, product sourcing and quotations, fulfillment, shipment issues, invoicing concerns, and urgent orders. The role works with customers and internal teams to support the customer purchasing cycle and may provide additional sales support to the Program Manager.

Requirements

• High school diploma or GED.
• At least 2 years of Inside Sales Representative or relevant experience in industrial distribution, supply chain management, or a sales environment.
• Product knowledge in industrial distribution or another sales environment, including the ability to source products, quote customers, process transactions, and monitor customer fulfillment.
• Strong negotiation, interpersonal, and customer service skills with internal and external customers.
• Exceptional organizational and problem-solving skills, with a solutions-based mindset and ability to influence decisions.
• Strong written and verbal communication skills.
• High attention to detail and accuracy when processing orders and maintaining records.
• Excellent time management and ability to manage multiple tasks and projects simultaneously.
• Familiarity with Microsoft Office, particularly Excel, as well as relevant ERP systems and CRM tools.

Nice To Haves

• Two-year technical degree or higher.

Responsibilities

• Provide customer account management, including order entry and inquiries, product information, sourcing, order status, pricing and inventory inquiries, customer fulfillment, and transportation management.
• Process purchase orders and respond to tactical customer inquiries about product prices, delivery specifications, payment terms, promise dates, and shipping confirmations.
• Prepare product quotations by gathering relevant data, sourcing or resourcing suppliers when needed, researching pricing, and following up through the customer’s purchasing cycle.
• Resolve customer concerns about shipment problems, order changes, and invoice variations using root-cause analysis.
• Prepare proposals and quotes using established pricing, and initiate price development through RFQs when pricing is unavailable.
• Manage the Open Order Report in coordination with cross-functional team members, including following up with buyers on purchase order status and suppliers on urgent past-due inquiries.
• Review order status to ensure upcoming-needed orders are placed with suppliers and past-due orders on hand are shipped as parts become available.
• Update customers on shipping and delivery dates when purchase order due dates change.
• Support prompt payment on invoices for assigned customers by reviewing claims such as price or quantity discrepancies and delivery issues in collaboration with the CFS Team.
• Manage the expedited order process for urgent customer orders to maximize fill rates and customer satisfaction.
• Provide tactical sales support to the Program Manager as needed.
• Perform other tasks assigned by the Operations Manager, Program Manager, and/or Service Site Manager.

Benefits

• Competitive compensation plus annual bonus
• Flexible work schedule
• Medical, dental, vision, life, and pet insurance
• Flexible Spending Accounts
• Employee assistance program and health wellness programs
• 401(k) with a competitive match
• Paid holidays and paid time off, including personal, sick, and vacation time

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED