Project Manager Sales

Gexpro Services • Greenville, SC

1d

About The Position

Gexpro Services is a supply chain services provider that develops and manages production inventory programs for manufacturing OEMs. The Project Manager Sales provides customer account management and tactical sales support, handling customer orders, inquiries, quotations, fulfillment, and related issues. The role works with buyers, suppliers, cross-functional teams, and customers to monitor order progress, resolve problems, support payment, and improve customer satisfaction. The position requires a high school diploma or GED; a two-year technical degree or higher is preferred, along with at least two years of relevant experience.

Requirements

• High school diploma or GED.
• At least two years of Inside Sales Representative experience or other relevant experience in industrial distribution, supply chain management, or a sales environment.
• Product knowledge in industrial distribution or other sales environments, including the ability to source products, quote customers, process transactions, and monitor customer fulfillment.
• Strong negotiation, interpersonal, and customer service skills with internal and external customers.
• Exceptional organizational skills.
• Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence.
• Strong written and verbal communication skills.
• High attention to detail and accuracy in processing orders and maintaining records.
• Excellent time management skills and a proven ability to manage multiple tasks and projects simultaneously.
• Familiarity with Microsoft Office, especially Excel, as well as relevant ERP systems and Customer Relationship Management (CRM) tools.

Nice To Haves

• A two-year technical degree or higher.

Responsibilities

• Provide customer account management, including order entry and inquiries, product information, sourcing, order status, pricing, inventory inquiries, customer fulfillment, and transportation management.
• Handle tactical customer inquiries, including processing purchase orders, quoting prices with delivery specifications, communicating payment terms and promise dates, and confirming shipments.
• Prepare product quotations by gathering relevant data, sourcing or resourcing suppliers when needed, researching pricing, and following up through the customer's purchasing cycle.
• Resolve customer inquiries about shipment problems, order changes, invoice variations, and related issues using root-cause analysis.
• Prepare customer proposals and quotes using established pricing, and initiate price development through RFQs when pricing is unavailable.
• Manage the Open Order Report by following up with buyers on purchase order status and suppliers on urgent past-due inquiries; reviewing order status; ensuring upcoming and past-due orders are appropriately placed or shipped; and updating customers on revised ship or delivery dates.
• Support prompt payment of invoices for assigned customers by reviewing claims such as price or quantity discrepancies and delivery issues in collaboration with the CFS Team.
• Manage the expedite order process for urgent customer orders to maximize fill rates and customer satisfaction.
• Provide additional tactical sales support to the Program Manager as needed.
• Perform other tasks as assigned by the Operations Manager, Program Manager, and/or Service Site Manager.

Benefits

• Competitive compensation and annual bonus
• Flexible work schedule
• Medical, dental, vision, life, and pet insurance
• Flexible Spending Accounts
• Employee assistance program and health and wellness programs
• 401(k) with a competitive match
• Paid holidays and paid time off, including personal, sick, and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED