Sales Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Previous automotive sales experience.
• Professional appearance and customer-oriented attitude.
• Excellent interpersonal and telephone skills.
• Well organized and self-motivated.
• Knowledge and understanding of the federal, state, and local laws governing retail sales.

Responsibilities

• Forecast monthly and annual sales, gross, and key expense goals and objectives.
• Hire, motivate, counsel, and monitor the performance of pre-owned vehicle sales employees.
• Prepare and administer an annual operating forecast and budget for the sales department.
• Keep abreast of and comply with federal, state, and local regulations affecting vehicle sales.
• Direct and schedule department employees and ensure proper staffing.
• Help salespeople set realistic monthly goals and provide support to achieve them.
• Develop, implement, and monitor prospecting and sales-control processes with the CRC Department to ensure follow-up of potential buyers.
• Work with the CRC Department to ensure consistent follow-up with vehicle customers.
• Maintain vehicle inventory and use customer preferences, lost sales, dealership sales history, and local market analysis to determine which vehicles to stock.
• Analyze sales history and local trends to determine the best purchasing mix.
• Process salesperson commission sheets daily and monitor sales employees’ payroll records.
• Conduct daily and weekly sales and sales-training meetings as requested.
• Establish and enforce product-knowledge standards.
• Oversee salespeople’s efforts to improve the dealership’s image and customer satisfaction rating.
• Help salespeople close deals.
• Ensure every customer is transferred to the F&I department.
• Communicate daily with other sales managers about vehicle inventory needs.
• Keep salespeople informed about new inventory, current advertising, and special sales.
• Develop and maintain outside sources, including wholesalers and retailers, for buying and selling vehicles.
• Enforce the 60-day vehicle inventory turn policy.
• Plan and control the display of inventory.
• Establish delivery procedures and ensure customers are introduced to the service department and scheduled for their first service appointment.
• Assist with developing advertising campaigns and other promotions.
• Handle customer complaints immediately and according to dealership guidelines.
• Attend General Communication Meetings as requested.
• Maintain a professional appearance and keep personal and work areas neat and clean in accordance with the stated dress code.
• Adhere to company policies, procedures, and safety standards.
• Perform other duties as assigned.

Benefits

• Medical insurance with four BCBS plans.
• Dental insurance.
• Vision insurance.
• Term life insurance.
• Company-paid term life insurance.
• Short-term and long-term disability coverage.
• Accident indemnity rider.
• Annual PTO and sick days.
• 401(k) with employer match.
• Employee Assistance Program.
• FMLA and maternity/paternity leave.
• Bereavement leave.