Sales Engineer Jobs

About The Position

Requirements

• Extensive system design and integration experience (site surveys, camera placement, network design, bandwidth/storage calculations, pixels on target, application drawings (Visio, CAD), etc
• Strong networking knowledge (TCP/IP, Routers, Switches, VPN’s, etc.)
• Extensive knowledge of image quality, video transport protocols and compression technologies
• Strong sales mentality and customer relationship skills
• Proven ability to work in cross functional teams and business units
• Positive customer-centric attitude
• Excellent written/verbal communication and presentation skills
• Bachelors’ Degree or post-secondary diploma in information technology (IT), networking, computer science, or security and information risk management
• 3+ years’ industry experience in customer facing roles related to: systems design, engineering, project management, integration, and/or development.

Responsibilities

• Acts as a role of subject matter expert for design tasks and maintains/updates AEC equipment and network.
• Responsible for supporting Axis based solutions primarily in a pre-sales capacity.
• Manage pre-sales research, site design, integration questions, proof-of-concept work
• Assist with virtual sales calls, partner trainings, walkthroughs
• Advises and makes recommendations involving Axis hardware and software platforms.
• Provides design training, system design and best practices for Axis Sales organization, channel partners, program partners and end customers as required.
• Analyze tech support cases in the area for trends, outstanding cases and other potential issues and engage sales team as needed
• Follow up/management of escalated tech support tickets
• Educates and disseminates information on best practices both internally and externally.
• Researches and identifies ways to provide better services and offerings to Axis partners.

Benefits

• medical
• HRA/FSA
• dental
• vision
• company-paid life insurance
• 401K
• tuition reimbursement
• Paid time off