Sales Engineer

Nooks•Colorado Springs, CO

8d•$90,000 - $100,000•Onsite

About The Position

Nooks is hiring a Sales Engineer to guide customers from initial inquiry through signed contract. The role responds to inbound sales inquiries, establishes technical requirements, and matches customers to Nooks offerings, including shared CIaaS SCIF space, Mobile SCIFs, and Managed Security Services (MSS). The Sales Engineer quotes using approved pricing and terms and serves as the customer’s consistent point of contact throughout the sales process. The VP of Growth owns and directs that process; this is an individual contributor role reporting to the VP of Growth. The position is based on site at either Nooks’ Colorado Springs, Colorado, or Arlington, Virginia, location. Both sites are operational and growing, with processes still maturing. Occasional travel may be required. The role does not require a security clearance, but candidates must be authorized to work in the United States. Compensation includes a base salary, yearly bonus structure, equity ownership, premium health coverage, a 401(k) employer contribution, and flexible time away. The stated salary range is $90,000–$100,000 USD. This role has no quota or commission.

Requirements

Three or more years in a customer-facing technical or sales role, such as sales engineering, solutions engineering, or account management.
Experience supporting deals toward signature, such as quoting, preparing proposals, or working with contracts.
Ability to explain technical requirements clearly to engineers and non-technical buyers, both in writing and live.
Demonstrated ability to learn unfamiliar technical domains quickly and become a trusted source of knowledge.
Strong organization to manage many concurrent opportunities without allowing them to stall or go unanswered.
Experience working in a CRM system.
Authorization to work in the United States.

Nice To Haves

Experience with SCIFs, ICD 705, or classified network requirements.
Experience selling to defense, intelligence, or other government customers.
Familiarity with security compliance programs, facility construction, or modular buildings.

Responsibilities

Respond to inbound sales inquiries, qualify requirements, timeline, and budget, and set a clear next step.
Conduct discovery to establish classified network requirements, classification level, space needs, and timeline.
Match standard requirements to the appropriate product offering and bring nonstandard opportunities to the VP of Growth for direction.
Document customer requirements, including classified network needs, accurately enough to ensure the correct solution is provided.
Answer standard questions about ICD 705 accreditation and classified network configurations, and route complex discussions to IT/Cyber, Product, or Security.
Prepare custom proposals under the VP of Growth’s direction and coordinate input from the Growth organization and cross-functional partners.
Send and manage customer non-disclosure agreements and route deviations from standard terms to the Contracts Manager.
Produce accurate quotes using approved pricing, apply preset commercial positions in customer discussions, and escalate matters outside those positions.
Work with the Contracts Manager to draft agreements, carry deals through contract execution, and hand signed accounts off to the Customer Success Manager.
Maintain the CRM system as the accurate, current record of inquiries, opportunities, and deals.
Report deal status to the VP of Growth weekly using the CRM record.
Share deal feedback about pricing, components, and deal structures to inform offering decisions.
Confirm scope with Product and Construction and work with customer program, security, contracting, and facility stakeholders.
Travel occasionally as required.