Sales Applications Engineer II
About The Position
The Sales Applications Engineer II provides product application sizing and design solutions to architects, specifying engineers, mechanical contractors, and internal and external sales and service staff. The role supports Rheem North America customers from a home-based office, with the possibility of up to 25% travel. The position focuses on commercial electronic controls and system applications, including controls and system design, field specifications, installation, commissioning, troubleshooting, and return-on-investment analysis. It provides direct technical support to building owners and contractors; supports development and integration of electronic controls hardware, software, algorithms, and communications protocols; and interprets applicable national, state, and local codes and regulations. The engineer also supports product and accessory specification and development, prepares project quotes and technical documentation, evaluates third-party controllers, contributes to controls roadmaps, and works with training teams and customers on sales and application training. Rheem describes its work as developing global air and water solutions for residential and commercial applications, with a commitment to product innovation and sustainability.
Requirements
- Bachelor’s degree in engineering or a related field.
- At least 3 years of application engineering experience.
- Experience specifying and selecting product technologies for building applications.
- Experience working with sales or external customers.
- Ability to identify technical solutions and communicate them in writing through drawings, specifications, descriptions, or reports.
- Excellent attention to detail and a high level of accuracy.
- Ability to multitask.
- Excellent analytical skills.
- Strong organizational skills.
Nice To Haves
- Advanced degree in engineering or a related field.
- Experience with industry-specific product design.
Responsibilities
- Provide product application sizing and design solutions to internal and external engineering, sales, and service staff, sales representatives, distributors, and business owners.
- Define electronic controls solutions for commercial business segments, including controls and system design, field specifications, installation, and ROI analysis.
- Provide direct technical support and problem solving to building owners and contractors.
- Participate in developing electronic controls hardware, software, and algorithms, and support integration of communication protocols.
- Research and interpret product code and regulations requirements at national, state, and local levels, and advise customers on their impact on system design and application.
- Perform competitive teardowns and evaluations of third-party controllers.
- Support control system and application design, installation, commissioning, and troubleshooting of controls and major system components, including sensors, compressors, and motors.
- Create project quotes with relevant specifications, sizing information, electrical, vent, and refrigerant-line diagrams, installation solutions, and accessories.
- Diagnose and resolve field challenges related to controls, installation, and applications.
- Create technical product support documents and maintain technical documents on the web.
- Work with the Training team to keep training materials relevant and up to date.
- Work with mechanical contractors, building engineers, and controls technicians to integrate equipment into existing or new facilities.
- Support and maintain electronic and technical application manuals and documents for Rheem commercial products.
- Help support controls roadmaps for Rheem products.
- Assist in developing and conducting sales and application training presentations for internal and external customers.
- Support specification and development of new products and accessories.
- Examine building layouts, electrical schematics, refrigerants, and venting systems as needed to anticipate potential operating difficulties.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
