Sales Engineer

Viavi Solutions•Ashburn, VA

7d•$45,500 - $84,500

About The Position

VIAVI is seeking an ambitious, technically trained Sales Engineer to help customers design in and procure complex Inertial Labs products and solutions. The role supports customers in the aerospace and defense market, helps resolve technical problems, and contributes to growing market share. Recent graduates with an applicable engineering degree are welcome. The position offers opportunities to learn and contribute to sales and business development policies and campaigns. The Sales Engineer applies standard and customized solutions to existing and new market segments and advances opportunities through the sales process. The role works with customers, channel partners, distributors, sales and marketing colleagues, and the Technical Support Team. It includes technical analysis, proposals and quotations, product demonstrations, training, customer visits, sales order processing, and market and customer trend monitoring. The employee is expected to become a subject matter expert on Inertial Labs products and provide feedback that helps improve products, services, and the customer journey.

Requirements

A recent degree from an engineering program and/or 3+ years of experience in technical sales engineering within a global organization with multiple product lines.
Bachelor’s degree in engineering or a similar field, or equivalent experience; an equivalent combination of education and work experience is acceptable.
Excellent CRM management skills; HubSpot or ZOHO experience is preferred.
Strong analytical, written, and verbal communication skills.
Customer-centric mindset.
Ability to work in a fast-paced, rapidly changing environment and prioritize and adjust schedules in a dynamic setting.
Self-driven, highly motivated, flexible, and able to perform duties with minimal supervision.
Ability to interface and communicate effectively at all levels, internally and externally.

Nice To Haves

Experience with inertial sensors and systems or applications such as UAVs, UGVs, AUVs, autonomous vehicles, or aerospace and defense.
Deep technical understanding of sensors and systems.
Experience with ERP, CRM, HubSpot, SEMRush, Google Analytics, Google, or LinkedIn tools.

Responsibilities

Identify sales opportunities and generate new leads.
Coordinate customer requirements and processes with Inertial Labs product features and benefits.
Manage existing channel partners and develop a new network of distributors and sales representatives in the North America territory.
Analyze customers’ applications and technical requirements.
Create sales and technical proposals, quotations, and presentations.
Process sales orders.
Work as part of the Inertial Labs sales and marketing team.
Achieve sales and aftermarket revenue targets in coordination with the VP of Business Development.
Work with the marketing team to create datasheets for new products and update existing product datasheets.
Become a subject matter expert on the Inertial Labs product portfolio and stay current on competitive solutions and industry trends.
Deliver online and face-to-face product demonstrations, answer technical questions, and guide customers in using Inertial Labs sensors and systems.
Provide basic training and coaching to internal teams, partners, and customers.
Conduct site visits to understand how solutions are used and identify benefits and opportunities to improve the offering.
Share partner and customer feedback to help improve products, services, and the customer journey.
Develop long-term relationships with key customers and local clients.
Document and advance the sales process.
Monitor local market and customer trends to assess market potential and develop forecasts and sales strategies.
Provide additional troubleshooting support for emergency customer issues in coordination with the Inertial Labs Technical Support Team.