Sales Engineer

VIAVI Solutions•Ashburn, VA

8d•$45,500 - $84,500

About The Position

VIAVI Solutions is seeking an ambitious, technically trained Sales Engineer to help customers design in and procure complex Inertial Labs products and solutions. Recent graduates with an applicable engineering degree are welcome. The role focuses on supporting customer success, solving technical problems, and growing the company’s market share in the aerospace and defense market. The position offers opportunities to learn about and contribute to sales and business development policies and campaigns. The Sales Engineer applies standard and customized Inertial Labs solutions to existing and new market segments and advances opportunities through the sales process. The role works with customers, channel partners, distributors, sales representatives, and internal sales, marketing, and technical support teams. It includes generating leads, assessing customer applications, preparing proposals and quotations, conducting product demonstrations and training, supporting customers before and after sales, and contributing to revenue targets and product improvements.

Requirements

A recent engineering program degree and/or 3 or more years of experience in technical sales engineering within a global organization with multiple product lines.
Bachelor’s degree in engineering or a similar field, or equivalent experience in applications such as UAV, UGV, AUV, autonomous vehicles, or aerospace and defense; inertial sensors and systems are a plus.
An equivalent combination of education and work experience may be considered.
Excellent CRM management skills; HubSpot or ZOHO preferred.
Strong analytical, written, and verbal communication skills.
Customer-centric mindset.
Experience with tools such as ERP, CRM, HubSpot, SEMRush, Google Analytics, Google, and LinkedIn.
Ability to work in a fast-paced, rapidly changing environment.
Self-driven, highly motivated, and flexible, with the ability to prioritize and adjust schedules in a dynamic environment.
Ability to perform duties with minimal supervision.
Strong technical acumen and willingness to grow into a sales engineering role involving complex technical products.
Ability to interface and communicate effectively at all levels, internally and externally.

Nice To Haves

Experience or technical knowledge related to inertial sensors and systems.
Experience with sensors and systems in aerospace and defense applications.
Recent graduation from an applicable engineering program.
Familiarity with HubSpot or ZOHO CRM.

Responsibilities

Identify new sales opportunities and generate leads.
Coordinate customer requirements and processes with Inertial Labs product features and benefits.
Manage existing channel partners and develop a new network of distributors and sales representatives in North America.
Conduct technical analyses of customer applications and requirements.
Create sales and technical proposals, quotations, and presentations.
Process sales orders.
Work as an integral part of the Inertial Labs sales and marketing team.
Achieve portable sales and aftermarket revenue targets in coordination with the VP of Business Development.
Work with the marketing team to create datasheets for new products and update existing product datasheets.
Become a subject matter expert on the Inertial Labs product portfolio and keep current on competitive solutions and industry trends.
Deliver online and in-person product demonstrations, answer technical questions, and advise customers on Inertial Labs sensors and systems.
Provide basic training and coaching to internal teams, partners, and customers.
Conduct site visits to understand how Inertial Labs solutions are used, the benefits they provide, and opportunities to improve the offering.
Share partner and customer feedback to help improve products, services, and the customer journey.
Foster long-term relationships with key customers and local clients.
Document and advance the sales process.
Monitor local market and customer trends to assess market potential and develop forecasts and sales strategies.
Provide additional troubleshooting support for emergency customer issues in coordination with the Inertial Labs Technical Support Team.