Inside Sales Application Engineer
About The Position
NETZSCH Pumps USA is seeking a mechanically inclined Inside Sales Application Engineer at its Exton, Pennsylvania facility. The role prepares proposals based on requirements from end users, engineering firms, contractors, OEMs, and independent sales representatives or distributors. It also involves entering orders and following them through manufacturing and shipping. The position focuses on customer service and recommending NETZSCH pumps as solutions for customer needs. The engineer communicates with customers and internal teams, supports order processing and testing, and periodically travels with a Regional Sales Manager to gain exposure to customers and applications in different regions.
Requirements
- Technical degree and two years of previous experience as an application engineer in a similar mechanical field, or a similar combination of education and experience.
- Strong aptitude and/or previous experience in hydraulic engineering.
- Ability to read and interpret technical specifications, commercial terms, P&IDs, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
- Ability to apply common-sense understanding to instructions and solve problems.
- Valid driver’s license and current passport, or ability to obtain a passport upon hire.
Responsibilities
- Prepare detailed quotations for pumps, parts, and systems based on technical and commercial specifications.
- Communicate by phone and email with customers, representatives, and direct accounts such as OEMs.
- Accurately process orders in the system and support engineering and operations teams during order entry and manufacturing.
- Support manufacturing, engineering, and quality control teams with testing activities and pumps returned to the factory for repairs.
- Assist regional sales managers with follow-up on open quotations.
- Periodically travel with the Regional Sales Manager to meet customers and learn about applications in various regions.
- Follow orders through the manufacturing and shipping process.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) with company match
- Tuition reimbursement
- Generous paid time off
- Bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
