Inside Sales Engineer

Ambient Enterprises•Scottsdale, AZ

8d•$33 - $39

About The Position

The Inside Sales Engineer contributes to sales growth, strengthens customer relationships, and supports successful customer outcomes. The role works closely with customers, Outside Sales Engineers, suppliers, manufacturers, and internal teams to develop quotations, identify and track sales opportunities, support equipment and system selections, and help convert opportunities into orders. Success requires strong communication, relationship-building, organization, and follow-through.

Requirements

Experience working directly with customers and supporting a sales process.
Strong customer service and relationship-building skills.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Sales-minded approach and ability to follow up effectively on opportunities and customer needs.
Ability to manage multiple quotations, opportunities, and priorities simultaneously.
Strong computer skills, especially in Excel, and ability to learn manufacturer and supplier software.
Ability to work effectively in a collaborative team environment.
Comfort working in a fast-paced, multitasking environment.
Self-motivation, strong follow-through, and a sense of ownership.

Nice To Haves

2–4 years of experience in sales, manufacturing, engineering, HVAC, or a related technical environment.
Engineering degree from a four-year university.

Responsibilities

Collaborate with Outside Sales Engineers, fellow Inside Sales Engineers, manufacturers, and internal teams throughout the sales process.
Follow up with customers on open proposals, previous quotations, and active sales opportunities to help drive opportunities toward successful close.
Support assigned Outside Sales Engineers with day-to-day sales activities, customer needs, and opportunity development.
Build and maintain strong customer relationships through consistent verbal and written communication.
Maintain and update sales opportunities in the CRM Sales Tracker, including proposal status, customer follow-up, and next steps.
Prepare quotations based on customer requirements, equipment selections, and applicable pricing.
Advise customers on appropriate applications and selection of represented equipment and systems.
Use manufacturer and supplier selection software to configure equipment and assist with system design, equipment selection, and pricing.
Participate in customer visits, meetings, and other sales support activities as needed.
Identify opportunities to support business development and strengthen existing customer relationships.
Support booking package preparation and coordinate project handoff activities after an opportunity converts to an order.
Provide technical product support to customers and assist with product-related questions.
Support preparation of submittals and other sales-related documentation as needed.