Inside Sales Engineer

Emerson•Shakopee, MN

9d•$74,000 - $95,000•Onsite

About The Position

Emerson is hiring an Inside Sales Engineer in Shakopee, Minnesota. The role combines technical expertise, customer engagement, and commercial awareness to help customers identify solutions for their applications. Working with customers, field sales teams, and internal partners, the engineer provides application support, guides product selection, develops solutions, and contributes to a positive customer experience and business growth. The role is expected to increasingly emphasize technical expertise, consultative support, and customer engagement while using digital tools and automation to streamline transactional activities.

Requirements

Bachelor’s degree in Engineering.
Zero to two or more years of related experience; previous experience may be considered for potential higher-level initial role placement.
Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles.
Experience working collaboratively with sales, service, or operations teams.
Knowledge of industrial automation, instrumentation, measurement technologies, or related industries.

Responsibilities

Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with operational goals.
Support automated quote-to-order processes by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.
Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders.
Build trusted customer relationships through responsive communication and a commitment to an exceptional customer experience.
Use digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.
Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.
Identify opportunities to expand customer engagement by recommending additional products, services, or solutions, while continuing to build knowledge of Emerson technologies, applications, and industries.