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Retail Sales Associate

EZCORP•Dallas, TX
•Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 2112 Singleton Blvd, Dallas, Texas 75212. The position offers pay based on experience, from $14.00 to $15.00 per hour, and a career path with opportunities to develop skills and advance in a fast-paced retail environment. New team members begin as trainees in a five-week paid training program. Completing the program earns a $0.50-per-hour raise and promotion to Pawnbroker. Employees may then pursue the Pawnbroker Certification Program for an additional $1 per hour, explore promotion to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program. In this customer-facing role, you will assist customers with sales and reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. You will help maintain a friendly, courteous, and respectful store environment.

Requirements

  • High school diploma or GED.
  • Customer service, cashier, or retail experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to multitask.
  • Self-motivated, positive, and outgoing personality with a strong work ethic.
  • Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

  • Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
  • Sales background.
  • Bilingual.

Responsibilities

  • Greet customers and provide excellent customer service in person and over the phone.
  • Interact with customers and assist with sales and pawn transactions.
  • Process sales, loans, and extensions.
  • Perform opening and closing store duties.
  • Adhere to company policies, procedures, and regulations.

Benefits

  • Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
  • Monthly uncapped bonus potential based on store and individual performance.
  • 401(k) with company match.
  • Paid time off.
  • Holiday pay.
  • Store discount.
  • Five-week paid training program.
  • Pay increases and advancement opportunities through training and certification programs.

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