Seasonal Retail Sales Associate, Capitola

Macy's•Capitola, CA
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn customers’ needs, offer personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to achieve sales goals, and build trust and loyalty. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They greet customers warmly, build personal relationships, maintain a shoppable space by merchandising merchandise and handling damages, testers, returns to vendors, signs, pricing, and merchandise moves, and share loyalty program benefits. They collaborate with teammates, work toward individual and store results, and seek to improve their performance. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and effectively as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
  • Greet customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product recommendations and connect customers with products and services.
  • Use smart selling behaviors and customer engagement to achieve sales goals and targets.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Keep the sales floor clean, organized, inviting, and shoppable.
  • Merchandise new receipts and process damages, testers, and select merchandise to be returned to vendors.
  • Update signs and pricing and support merchandise moves.
  • Collaborate with teammates and contribute to individual and store results.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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