Sales Associate Jobs

About The Position

Requirements

• Knowledge of our billing system to be able to assist customers and train/monitor staff
• Knowledge of other billing software related to other services that we offer to our customers
• Understand our inventory process as to determine what needs to be ordered and when
• Knowledge of Excel program to be able to submit daily, weekly and monthly reports
• Spirited personality
• Ability to work well with a diverse group of individuals
• Understand role within team but takes initiative
• Ability to work under pressure but maintain a calm and approachable demeanor
• Must be a self-motivated individual that is empowered to make decisions as required.
• High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of employees of the organization.
• Ability to converse professionally and with empathy with an emphasis on owning and solving issues whilst building excellent rapport.
• Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally.
• Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Ability to speak a foreign language is preferred

Responsibilities

• Greet customers and ascertain what each customer wants or needs.
• Maintain a positive and cheerful attitude and cooperate with teamwork.
• Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of products/services.
• Operate a computerized point of sale and billing system including accurate entering of sales information, i.e. new activation, replacement, etc.
• Processing payments for products/services; processing credit card transactions, processing refund/exchange.
• Recommend, select, and help locate or obtain product based on customer’s needs and desires
• Answer questions regarding the store and its products/services
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Meet sales goals
• Reconcile daily work and prepare deposits and end of day reports for management
• Actively maintain the store appearance including keeping products neatly organized and attractively displayed, dust and clean shelves regularly and arrange products to maintain the highest level of visual presentation.
• Actively execute the daily operational and day to day goals and priorities assigned by Supervisor and/or Retail Store manager.
• Maintain stockroom products organization and cleanliness
• Assist with monthly physical inventory count
• Assist with Repair process
• Act as cashier as needed
• Sets up advertising displays or arrange products in display counters to promote sales.
• Assist with special projects as needed.
• Provide other departmental assistance as needed.
• Attend occasional departmental meetings and participate in training.
• Maintain store image by adhering to the dress guidelines as outlined in the Employee Handbook.
• May be required to work at other store locations when needed or as part of rotation.
• Must always have reliable transportation
• Check stock daily to ensure that all products are adequately stocked and available for customers.
• Maintain responsibility for equipment being shown to customers.
• Maintain a clean and well-organized back-stock area should this area be entrusted into your custody.
• Vacuum, sweep floors, wipe down surfaces (counter, windows, doors), and empty trash each day if you are assigned to an area without regular cleaning crew.

Benefits

• We celebrate what makes each of us unique. We’re proud to be an Equal Opportunity Employer—committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran statuses, and all other legally protected characteristics. Whoever you are, wherever you're from, we’re glad you’re considering joining our team.