Seasonal Retail Sales Associate, Topanga

Macy's • Canoga Park, CA

3d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, share product knowledge, and connect customers with relevant products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty.

You help keep the sales floor clean, organized, and inviting. Daily work includes reviewing sales goals, learning about new products and promotions, greeting customers, building relationships, merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.

Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability and willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as with a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with a warm welcome and create friendly, personalized conversations.
• Understand customer needs and provide tailored product and service recommendations.
• Use product knowledge and effective selling behaviors to meet sales goals and build customer loyalty.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts, process damages and vendor returns, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and provide a positive, sincere close to each customer interaction.
• Collaborate with colleagues to support customers, the team, and store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed