Retail Sales Associate

EZCORP • Dallas, TX

1d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 2112 Singleton Blvd, Dallas, Texas 75212. The position offers pay based on experience, from $14.00 to $15.00 per hour, and a career path with opportunities to develop skills and advance in a fast-paced retail environment.

New team members begin as trainees in a five-week paid training program. Completing the program earns a $0.50-per-hour raise and promotion to Pawnbroker. Employees may then pursue the Pawnbroker Certification Program for an additional $1 per hour, explore promotion to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program.

In this customer-facing role, you will assist customers with sales and reach mutually satisfying agreements involving pawn items such as jewelry, electronics, and musical instruments. You will help maintain a friendly, courteous, and respectful store environment.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivated, positive, and outgoing personality with a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual.

Responsibilities

• Greet customers and provide excellent customer service in person and over the phone.
• Interact with customers and assist with sales and pawn transactions.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Pay increases and advancement opportunities through training and certification programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED