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Retail Sales Associate

Verizon•Issaquah, WA
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales through technology knowledge and customer service, understanding customer needs, recommending complete product and service solutions, and closing sales. Associates also build customer relationships through outbound calls and texts and by participating in Verizon-sponsored community events outside the store. The position includes ongoing training and opportunities to develop operational skills in merchandising and inventory. Compensation is commission based, with base pay of $16.00 to $21.00 per hour and the opportunity to earn commissions based on individual sales performance. Compensation varies by geography, hours worked, and performance. The role is scheduled for 40 hours per week.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and exceptional customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Develop operational skills through ongoing training in merchandising and inventory.
  • Grow the customer base through outbound calls and text messages to interested Verizon customers.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Short- and long-term disability coverage.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 vacation days per year, with vacation entitlement growing with service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

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