Automotive Sales Associate- USA Kennesaw

AutoNation • Kennesaw, GA

7d

About The Position

The e-Commerce Sales Associate helps customers purchase vehicles through online, phone, and in-person interactions in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and guiding customers from initial phone or internet contact to an in-store experience.

The Associate helps customers select a vehicle, discusses terms and payment options suited to their lifestyle, budget, and expectations, and closes sales. They provide an exceptional experience before and after purchase, follow up to confirm customer satisfaction, and help connect customers with the Service department to support vehicle ownership.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner across online, phone, and in-person channels.
• Answer questions and provide vehicle and purchasing information.
• Guide customers from phone or internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options aligned with their needs and budgets.
• Close vehicle sales.
• Follow up with customers to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department after purchase.
• Set and work toward targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED