Automotive Sales Associate- USA Kennesaw

AutoNation • Kennesaw, GA

5d

About The Position

AutoNation is seeking an e-Commerce Sales Associate to guide customers through vehicle purchases in a no-haggle sales environment. The role involves interacting with customers online, by phone, and in person; responding promptly to leads; answering questions; and helping customers move from initial contact to an in-store experience.

The associate helps customers select vehicles, discusses terms and payment options suited to their needs and budgets, and closes sales. The role also includes following up after purchase to support customer satisfaction and helping transition customers to the Service department. AutoNation describes its work environment as supportive and focused on trust, transparency, teamwork, and inclusion, with opportunities for career growth.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner through online, phone, and in-person interactions.
• Answer customer questions and provide information about vehicles and the purchase process.
• Guide customers from phone or internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs, lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their ownership experience.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED