PT Sales Associate

LOVESAC COMPANY•Asheville, NC

7d•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Biltmore Park Town Square location in Asheville, North Carolina. The role focuses on connecting with customers, selling Lovesac products, and helping customers choose furniture suited to their lifestyles and spaces. Associates provide a customer-first experience, build lasting client relationships, and represent the Lovesac brand with integrity in a fast-paced retail environment. The Sales Associate supports sales and customer experience, contributes to an inclusive team culture, and assists with daily store operations. Responsibilities include maintaining a quote pipeline and following up with customers; learning and demonstrating products; guiding customers through the brand and sales process; working toward sales goals and KPIs; and supporting store opening and closing, inventory, visual standards, and promotions. Associates also use store technology and CRM systems, uphold safety and company policies, and take on additional priorities and projects as needed. This position requires regularly working during high-traffic periods, including nights, weekends, and holidays. Travel may be required to local stores, third-party vendors, and occasional meetings. The role involves standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the selling floor, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Sound judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move furniture items weighing up to 75 pounds from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell while following the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
Identify customer needs and provide end-to-end service throughout the customer journey.
Demonstrate product knowledge, provide brand tours and product education, and close sales.
Work to meet and exceed sales goals and key performance indicators.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, open to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient customer-focused operations.
Follow brand standards, safety requirements, and company policies while helping protect customers, employees, and property.
Take on additional priorities and special projects as needed.
Travel as required to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time sales Associates may be eligible for paid sick and safe leave
Holiday pay at 1.5 times the regular rate for hours worked on specified holidays