PT Sales Associate

Lovesac Company•Jacksonville, FL

1d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably. Its adaptable furniture is designed to evolve with customers’ lives, with an emphasis on comfort, style, and sustainability. Lovesac describes its culture as ambitious, human-centered, and committed to high standards, empathy, and positive impact. The Sales Associate connects with customers, helps them select products that fit their lifestyles and spaces, and delivers a positive, customer-first shopping experience. The role includes actively selling, following up with customers, building relationships, demonstrating product knowledge, and working toward sales goals. Associates also support store operations and contribute to an inclusive, respectful team environment. This role requires regular work during busy selling periods, including weekends, holidays, and nights. Associates must be able to stand and walk for up to eight hours per shift, move furniture weighing up to 75 pounds, assemble furniture on the selling floor, and perform physical activities such as bending, twisting, kneeling, reaching, stooping, crawling, and climbing. Travel to local stores, vendors, and occasional meetings may be required.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, customer privacy, and the comfort and safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions or from a lower to a higher position.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers energetically and optimistically, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build genuine customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide the customer journey from identifying needs through service and relationship-building.
Demonstrate product knowledge, provide engaging brand tours and product education, and close sales.
Manage performance with sound judgment and disciplined execution to meet and exceed sales goals and KPIs.
Help create an inclusive and respectful environment for customers and teammates, valuing belonging and diverse perspectives.
Be accountable, flexible, open to learning, and receptive to feedback.
Build authentic relationships through everyday interactions that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety practices, and policies while contributing to a positive team environment and protecting the business.
Take on additional priorities and special projects as needed.
Use technology, including internal CRM systems, to support sales, assist customers, and plan future outreach.
Travel to local stores, third-party vendors, and occasional meetings when required by the Company.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays