PT Sales Associate

Lovesac Company•Omaha, NE

3d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand focused on helping people live more comfortably with adaptable products such as Sacs and Sactionals. The Sales Associate connects with customers, helps them choose products suited to their lifestyles and spaces, and delivers a positive, engaging shopping experience. The role represents Lovesac’s customer-first values and supports sales goals, store operations, and an inclusive team environment. Sales Associates guide customers through the sales process, build and maintain relationships, follow up on quotes, educate customers about products, and work to meet or exceed sales goals and KPIs. They also support daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The role requires working during high-traffic periods, including weekends, holidays, and nights, and may require travel to local stores, vendors, or meetings. The position requires standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, and assembling furniture on the selling floor. Associates may receive up to 26 hours of paid time off within the company’s fiscal year. Pay varies based on location, qualifications, experience, skill level, and competencies.

Requirements

Must be at least 18 years old.
At least one year of experience in a retail or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions and sensitive business and customer data, protecting customer privacy, and ensuring the comfort and safety of people and property.
Effective communication skills and ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions or from lower to higher positions.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell by following the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the shopping journey, identify their needs, and develop lasting client relationships.
Demonstrate product knowledge, provide brand tours and product education, and close sales.
Work toward meeting and exceeding sales goals and KPIs through confident decision-making and disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, receptive to feedback, and willing to learn and grow.
Build brand awareness through authentic relationships and everyday interactions.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems, technology, and data to prioritize work and support efficient customer-focused execution.
Uphold brand standards, safety requirements, and company policies while protecting customers, property, and the business.
Take on additional priorities and special projects as needed.
Travel as required to local stores, third-party vendors, and occasional meetings.
Move and assemble furniture on the selling floor and perform the physical activities required for the role.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
Holiday work paid at 1.5 times the regular rate for hours worked on specified holidays