Sales Associate - PT

Theisen's Home Farm Auto•Davenport, IA
•Onsite

About The Position

The Sales Associate performs general sales duties in an assigned department and assists in other areas of the store as needed. The role involves helping customers select merchandise, explaining product features and benefits, and providing friendly, helpful service. Associates may also perform facility upkeep, assist at cash registers, and help with sporting goods sales and handling, including firearms and ammunition. Applicants must be at least 18 years old. The position is part-time and reports to the Store Manager. Work is normally performed inside the store, with occasional outdoor work in a range of temperatures. The environment is usually fast-paced, with regular deadlines and sales expectations; occasional noise, vibrations, and exposure to workplace hazards and atmospheric conditions may occur. Protective equipment may be required depending on the task.

Requirements

  • Must be at least 18 years of age.
  • Good customer service skills.
  • Basic math skills.
  • High integrity and business ethics.
  • Ability to answer phones and learn cash register functions.
  • Excellent verbal communication skills.
  • Positive attitude, good listening skills, and an outgoing personality.
  • Valid driver’s license with a clean driving record.
  • Ability to work required shifts, including nights and weekends, and maintain attendance standards.
  • Ability to talk and hear, and vision adequate to perform job responsibilities efficiently.
  • Manual dexterity to operate a computer, cash register, and/or RF device.
  • Ability to perform the listed physical demands, including frequent lifting up to 25 pounds and occasional lifting up to and over 50 pounds.

Nice To Haves

  • 3–12 months of retail experience preferred.
  • Familiarity with forklift and pallet jack operations is preferred but not required.

Responsibilities

  • Provide excellent customer service and approach customers to offer assistance, including taking them to merchandise locations.
  • Explain merchandise features and benefits and suggest complementary items.
  • Maintain general product knowledge and expertise in assigned product areas.
  • Prepare price quotes, order merchandise, provide contact information, and follow up on special orders.
  • Answer telephone calls and customer questions within established guidelines.
  • Practice and maintain security measures.
  • Report out-of-stock items using hot sheets or new-item requests, and use radios to request additional assistance.
  • Assist customers with checkout and carryouts.
  • Maintain accurate shelf tagging, arrange merchandise according to shelf labels, and set up displays.
  • Receive shipments and check them against receiving reports.
  • Unpack merchandise, match items to stock numbers, and price and tag products.
  • Restock shelves and displays and assemble products as needed.
  • Process interstore transfers.
  • Perform cleaning duties, including facing merchandise, dusting shelves and displays, sweeping or vacuuming, cleaning windows, and emptying trash.
  • Maintain cleanliness and merchandising to meet or exceed Theisen’s Brand requirements.
  • Perform other management-requested tasks, which may include checking the desk or mailbox, participating in physical inventory, unloading delivery trucks, delivering merchandise, and operating cash registers.
  • Assist in other store areas as needed.

Benefits

  • Competitive 401(k) match.
  • Paid time off (PTO).
  • Holidays.
  • Paid birthday off.
  • Associate discount and other benefits.
  • Full-time associates are also eligible for health insurance, dental insurance, vision insurance, flexible spending accounts, and short-term and long-term disability.
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