PT Sales Associate
About The Position
Lovesac is hiring a part-time Sales Associate for its Market Center Shoppes location in Mount Pleasant, South Carolina. The role focuses on connecting with customers, helping them select furniture suited to their lifestyle and space, and delivering an engaging, customer-first shopping experience. Associates use product knowledge and Lovesac’s selling process to build customer relationships, manage quotes and follow-ups, and meet sales goals and key performance indicators. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. Associates use technology and internal systems to support sales and customer outreach, contribute to an inclusive and collaborative team, and may take on additional priorities or special projects. The role requires travel of up to 25%, as needed by the company, including to local stores, third-party vendors, or occasional meetings. The listed pay range is $16.50–$17.00 per hour. The role requires working during peak selling periods, including weekends, holidays, and nights. Associates may be eligible for up to 26 hours of paid time off during the fiscal calendar year and receive time-and-a-half for hours worked over 40 in a workweek, as well as for hours worked on specified holidays. Benefit eligibility and terms are governed by company policy and plan documents.
Requirements
- Must be at least 18 years old.
- At least 1 year of experience in a retail or customer service role.
- Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
- Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
- Ability to travel as required by the company using various forms of transportation.
- Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety and comfort of people and property.
- Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to move objects, including medium-to-large furniture weighing up to 75 pounds, from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
- Ability to bend, twist, kneel, reach, stoop, crawl, and climb.
Responsibilities
- Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
- Build customer connections that encourage loyalty, repeat business, and brand advocacy.
- Guide customers through the sales journey by identifying their needs, providing service, and building lasting relationships.
- Demonstrate product knowledge, give brand tours and product education, create an engaging experience, and close sales.
- Manage personal performance and execution to meet and exceed sales goals and KPIs.
- Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, and open to learning and feedback.
- Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
- Use store systems, technology, and data to prioritize work and support efficient, customer-focused operations.
- Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protect the business.
- Take on additional priorities and special projects as needed.
- Travel as required by the company to local stores, third-party vendors, and occasional meetings.
Benefits
- Performance-based quarterly bonus
- Competitive hourly wage
- 401(k) with company match
- Legal and identity theft plans
- Paid time off and holiday pay
- Associate Resource Groups
- Lovesac Gives Back
- Verizon employee discounts
- Employee Assistance Program (EAP)
- Access to discounted health benefits
- Wellness and gym discount
- Up to 26 hours of paid time off within the fiscal calendar year
- Time-and-a-half pay for hours worked over 40 in a workweek
- Paid sick and safe leave may be available to part-time sales associates in certain jurisdictions
- Time-and-a-half pay for hours worked on specified holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
