Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, for its Oklahoma City store. The position offers customer-facing work in a fast-paced retail environment and a structured career path, including a five-week paid trainee program. Upon completing the program, employees earn a $0.50-per-hour raise and promotion to Pawnbroker. Further opportunities include Pawnbroker Certification, which provides an additional $1 per hour, promotion to Lead Pawnbroker (Shift Leader), and a path to Assistant Manager with a six-month training program. The role involves helping customers with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. Team members create a friendly, courteous, and respectful customer experience. Pay is $13.50 to $14.50 per hour based on experience, with monthly uncapped bonus potential based on store and individual performance.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivated, positive, and outgoing personality with a strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet and interact with customers in person and by phone, providing excellent customer service.
- Help customers with sales and discuss pawn items to reach mutually satisfying agreements.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
- Competitive wages.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
- Career development and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
