Room Attendant Jobs

About The Position

Requirements

• A high school diploma or equivalent is typically sufficient; some employers may prefer additional education or vocational training in hospitality or housekeeping.
• Cleaning and maintenance skills.
• Attention to detail.
• Physical stamina.
• Time-management skills.
• Customer-service skills.
• Communication skills.
• Professionalism and reliability.
• Adaptability and flexibility.
• Integrity and trustworthiness.
• Language skills.

Nice To Haves

• Additional education or vocational training in hospitality or housekeeping.
• Relevant courses or certifications in housekeeping procedures, sanitation, or customer service.

Responsibilities

• Clean and tidy guest rooms according to established standards, including making beds, changing linens, dusting, vacuuming, mopping floors, and cleaning bathrooms.
• Replenish guest-room supplies such as toiletries, towels, linens, coffee, and other amenities, and report shortages or maintenance issues.
• Inspect guest rooms for cleanliness, functioning equipment, and compliance with standards; promptly report maintenance or repair needs.
• Respond promptly and professionally to guest requests and inquiries, assist with luggage, provide information about facilities and services, and address concerns.
• Collect used linens and towels and deliver them to the designated laundry area; assist with sorting, washing, folding, and organizing clean linens, and operate laundry equipment where required.
• Keep storage areas, carts, and supply closets clean and orderly; monitor supplies, amenities, and equipment and report shortages or discrepancies.
• Follow safety and security procedures, handle cleaning chemicals appropriately, use proper lifting techniques, and comply with hotel policies and regulations.
• Collaborate with housekeeping staff and other departments, including the front desk and maintenance, to address guest requests and resolve issues.
• Manage time and prioritize tasks to meet cleaning schedules and deadlines; work independently to complete assigned rooms within the given timeframe.
• Pay close attention to detail to ensure guest rooms are thoroughly cleaned and well-presented.
• Follow establishment-specific housekeeping, cleanliness, and guest-service standards, policies, and procedures.
• Perform repetitive physical tasks, including bending, lifting, and walking for extended periods, and operate cleaning equipment and tools effectively.