Room Attendant

KOLTER HOSPITALITY GROUP•Boca Raton, FL
•$15 - $15•Onsite

About The Position

A Kolter Hospitality Room Attendant delivers service excellence by creating a larger-than-home experience through welcoming, helpful, and exceptional service. The position is responsible for maintaining a clean, comfortable, and inviting environment for guests. Prior housekeeping experience is preferred but not required. A high school diploma or GED is preferred.

Requirements

  • Ability to clearly understand and communicate with guests.
  • Ability to complete a minimum of 16 room credits.
  • Ability to push, pull, and lift a minimum of 50 pounds.
  • Ability to push or maneuver a cart weighing up to 250 pounds.
  • Ability to bend, kneel, and stretch.
  • Ability to walk and stand for extended periods.
  • Free motion of the arms above the waist.
  • Must be able to work holidays and weekends.

Nice To Haves

  • High school diploma or GED.
  • Prior housekeeping experience.

Responsibilities

  • Clean assigned rooms.
  • Change linens and make beds.
  • Thoroughly clean bathrooms.
  • Sweep, vacuum, dust, mop, and pick up trash.
  • Replenish guest amenities and toiletries.
  • Load and organize the cart, and store it properly at the end of each shift.
  • Receive keys and assigned rooms, and return keys at the end of each shift.
  • Respond to guest requests and report guest issues.
  • Follow proper lost-and-found procedures for items left behind in guest rooms.
  • Report items in need of repair.
  • Follow all safety procedures while working.
  • Handle and solve workplace problems effectively and innovatively.
  • Remain positive and helpful while maintaining a steady pace.
  • Act honorably, even when no one is watching.
  • Passionately provide personalized guest service.
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