Room Attendant Jobs

About The Position

Requirements

• Previous housekeeping or room attendant experience is preferred; luxury or high-occupancy hotel experience is a plus.
• Strong attention to detail and time-management skills, with the ability to work independently during overnight hours.
• Knowledge of cleaning procedures, chemical safety, and room inspection standards.
• Basic proficiency with Microsoft Teams, Outlook, and housekeeping systems or devices used for room-status updates.
• Effective communication and guest-service skills.
• High level of integrity, discretion, and reliability.
• Ability to regularly lift 40 pounds; reach, bend, crouch, kneel, push, pull, and walk; and stand and move carts for several hours at a time.
• Ability to work varying schedules to reflect business needs.

Nice To Haves

• Luxury or high-occupancy hotel experience.
• Multilingual abilities.

Responsibilities

• Perform turn-down service to brand standards, including bed preparation, amenity placement, lighting adjustments, and curtain checks.
• Refresh stayover rooms and clean late check-in rooms; replenish towels, amenities, glassware, and supplies.
• Respond promptly and professionally to guest requests, including requests for pillows, blankets, amenities, cribs, and rollaways.
• Secure rooms when occupied or unattended and protect guest belongings and privacy.
• Dust, vacuum, and sanitize guest rooms and bathrooms using approved methods and chemicals, while following green and sustainability practices.
• Inspect and clean mirrors, fixtures, vents, and high-touch points; verify lights, televisions, and thermostats function properly.
• Maintain corridor and service-area cleanliness, remove trash and room-service items, and reset linen closets and carts.
• Follow safety protocols, including chemical labeling and SDS procedures, PPE use, and ergonomic practices; report hazards promptly.
• Follow brand standards for room setup, amenities, and inspection checklists; update room status in property systems.
• Report maintenance issues through work orders and coordinate access with Engineering.
• Stock and organize linen closets and carts at the beginning and end of shifts, conduct counts, and minimize waste and shrinkage.
• Log completed rooms, special requests, and lost-and-found items accurately while maintaining confidentiality and chain of custody.
• Support quick-turn and late-departure cleans and communicate status changes to Front Office.
• Comply with legal policies and requirements to protect the property’s livelihood and reputation.
• Attend work regularly, participate in mandatory training sessions and meetings, and perform other duties as assigned.

Benefits

• Competitive health and wellness benefits
• 401(k) and company match
• Paid sick days
• Vacation
• Paid holidays
• Paid bereavement
• Paid pet bereavement
• Training and development opportunities
• Career growth opportunities
• Tuition reimbursement
• Pet insurance
• Complimentary meals in the Team Member Café while working
• Team Member hotel rates
• Other discounts and perks